Frequently Asked Questions
Everything you need to know about your TAFT experience.
What makes TAFT footwear unique?
Our shoes are handcrafted in Europe using high-quality leathers and unique fabrics. We focus on bold designs and artisanal craftsmanship to ensure every pair is a statement piece.
How do I determine my correct size?
Most of our footwear runs true to standard US sizing. We recommend checking our detailed Size Guide located on each product page for specific measurements and fit recommendations.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return window for unworn and unaltered items in their original packaging. Exchanges are free, while returns for a refund may be subject to a restocking fee.
Do you ship internationally?
Yes, TAFT ships to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and local regulations.
How should I care for my TAFT shoes?
We recommend using a cedar shoe tree to maintain shape and moisture control. For leather styles, use a high-quality conditioner, and for our woven or velvet styles, use a protective spray before first wear.